agilaclub Privacy Policy – How We Handle Your Personal Information

Your privacy matters to us. This Privacy Policy explains what personal data agilaclub collects from Filipino players, how we use it, and the rights you have over your own information. Please read this page carefully before registering or using the platform.

Last updated: 2025 Philippines Market Data Protection

What Information We Collect and Why We Need It

When you create an account on agilaclub, we collect the personal information you provide during registration, including your full name, date of birth, email address, and mobile number. We also collect payment-related details such as your preferred payment method and transaction history, which are necessary to process deposits and withdrawals in Philippine pesos. During your sessions on the platform, we automatically gather technical data including your IP address, device type, browser version, and pages visited, which helps us maintain platform security and improve your experience. All data collection is carried out in accordance with applicable Philippine data privacy laws, including the Data Privacy Act of 2012. We do not collect more information than is reasonably necessary to provide you with a safe and functional gaming environment.

Account Data

Name, date of birth, email address, and mobile number collected at registration to verify your identity and keep your account secure.

Payment Data

Transaction records and payment method details in PHP, used solely to process your deposits and withdrawals through supported local channels.

Technical Data

IP address, device type, browser version, and session activity collected automatically to protect platform security and help us diagnose technical issues.

Support Data

Messages and records from your interactions with our support team, retained to resolve disputes and improve the quality of assistance we provide.

How We Use Your Data and Who We Share It With

The personal information we collect is used primarily to operate your account, process transactions in Philippine pesos, and deliver the sports betting and casino-style entertainment services available on the platform. We also use your data to verify your identity in compliance with anti-money laundering requirements applicable in the Philippines, and to send you service-related communications such as account confirmations and security alerts. agilaclub does not sell your personal data to third parties for marketing purposes. We may share limited information with trusted payment processors, identity verification providers, and regulatory authorities when required by Philippine law. Any third-party service providers we engage are contractually bound to handle your data securely and only for the specific purpose for which it was shared.

When We May Disclose Your Information

  • To licensed payment processors facilitating your PHP deposits and withdrawals.
  • To identity verification partners when account verification is required.
  • To Philippine regulatory or law enforcement authorities when legally obligated.
  • To our fraud prevention and security systems to protect all players on the platform.
  • To successor entities in the event of a business transfer, with prior notice to affected users.

We retain your personal data for as long as your account remains active and for a reasonable period thereafter as required by applicable Philippine regulations. If you close your account, we will securely delete or anonymise your personal information in accordance with our data retention schedule, except where retention is required by law. You may request a copy of the personal data we hold about you, ask us to correct inaccurate information, or request deletion of your data by contacting our support team. We aim to respond to all data-related requests within a reasonable timeframe consistent with the requirements of the Data Privacy Act of 2012. If you have concerns about how your data is handled, you also have the right to lodge a complaint with the National Privacy Commission of the Philippines.

No data sold to advertisers

Industry-standard encryption

Your rights under PH law

Your Rights, Cookies, and How to Contact Us

As a registered player on agilaclub, you have the right to access, correct, and request deletion of the personal data we hold about you at any time. You may also object to certain types of processing or request that we restrict how we use your information while a dispute is being resolved. To exercise any of these rights, please reach out to our support team and we will guide you through the process. We take all data rights requests seriously and will respond promptly in line with our obligations under Philippine data privacy law. If you believe your rights have not been respected, you are entitled to escalate your concern to the National Privacy Commission.

Cookies and Tracking Technologies

agilaclub uses cookies and similar technologies to keep you logged in, remember your preferences, and analyse how the platform is used so we can continue improving it. Essential cookies are required for the platform to function and cannot be disabled. Analytics cookies help us understand which features Filipino players use most, and we use this insight to prioritise improvements. You can manage non-essential cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of some platform features. We do not use cookies to serve third-party advertising or to track your activity on other websites.

  • Essential cookies – required for login sessions and platform security.
  • Analytics cookies – help us understand usage patterns and improve the experience.
  • Preference cookies – remember your language and display settings between visits.

Questions About This Policy

If you have any questions about this Privacy Policy or about how agilaclub handles your personal information, you can reach our support team at [email protected]. We are committed to addressing your concerns clearly and promptly. This policy may be updated from time to time to reflect changes in our practices or applicable Philippine regulations, and the date at the top of this page will always reflect the most recent revision. We encourage you to review this page periodically so you remain informed about how your data is protected. For general platform questions, the FAQ page is also a helpful resource.

Ready to Get Started on agilaclub?

Now that you know how we protect your data, you can register with confidence and start exploring everything the platform has to offer — sports betting, live casino, and more, all in Philippine pesos.